The Drain Surgeon is the largest maintenance plumbing franchise in South Africa which started from humble beginnings in Pretoria. Glenn Pratt started Glenn Pratt Plumbing in 1979 and soon thereafter converted the name to The Drain Surgeon. The business started off with one bakkie and soon grew into a small fleet. Glenn's unique approach to marketing, skilful adaptation of business principles and making customer service his highest priority moulded a business that was conducive to franchising. With assistance from his wife, robust administrative procedures where designed and using franchise experts to package the concept, an opportunity in Soweto provided a platform to launch the franchise in 1980.
The Electro Surgeon (Pty) Ltd, a member of The Drain Surgeon Group, has been a full member of FASA from 1993 to 2000. In view of the fact that the modus operandi of The Drain Surgeon and The Electro Surgeon are virtually identical, and taking escalating membership fees levied by FASA into account, we decided to terminate the FASA membership of The Electro Surgeon (Pty) Ltd that took effect from 31.12.2000. Please note that we will continue to operate The Electro Surgeon franchise substantially in accordance with FASA's Code of Ethics and Business Practices.
By focusing on the maintenance market the Surgeon Group will continue to expand into related complimentary services, such as the recently acquired The Courier Surgeon. "We aim to become the trusted name in home and office maintenance and will grow the group over the next couple of years into a dominant force in that market segment". Glenn Pratt, Founder and CEO.
The Electro Surgeon Franchising Africa (Pty) Ltd is a full member of The Franchise Association of South Africa (FASA) and operates its franchise opportunity in accordance with FASA Code of Ethics and Business Practices.